Last Updated: September 1, 2026
At Rasa Masala, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.
By using Rasa Masala and placing an order through our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, contact us, or use our services, we may collect certain information, including:
- Full name
- Mobile/telephone number
- Email address
- Billing and shipping address
- Delivery details
- Order and transaction information
- Information you provide when contacting customer support
- Device, browser, IP address and website usage information
We only collect information that is reasonably necessary to provide our services, process orders and improve your shopping experience.
2. How We Use Your Information
The information we collect may be used to:
- Process and fulfil your orders
- Arrange delivery of your products
- Contact you regarding your orders
- Provide customer support
- Send important updates about your purchases
- Improve our website, products and services
- Provide a better and more personalised shopping experience
- Inform you about offers, promotions or new products where permitted
- Monitor website traffic and usage
- Prevent fraudulent or unauthorised activities
- Comply with applicable legal and regulatory requirements
3. Payment Information
Payments made through our website may be processed by third-party payment service providers.
Rasa Masala does not intentionally store your complete debit card, credit card, banking password or other sensitive payment credentials on its own servers. Payment information may be processed directly by the applicable payment service provider according to its own privacy and security policies.
4. Sharing of Information
We respect the confidentiality of your personal information.
We may share limited information with trusted service providers when necessary to operate our business and fulfil your orders. For example, your name, address and contact details may be shared with courier or logistics partners for delivery purposes.
We may also disclose information when required by applicable law, legal process, government authority, or when necessary to protect our rights, customers, website or business.
We do not sell or rent your personal information to third parties.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.
Cookies may help us:
- Remember certain preferences
- Improve website performance
- Understand website traffic
- Provide a smoother shopping experience
- Analyse website usage
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Third-Party Services and Links
Our website may use third-party services for purposes such as payment processing, delivery, analytics, advertising, communication or website functionality.
Our website may also contain links to third-party websites. Once you leave the Rasa Masala website, this Privacy Policy no longer applies to those external websites. We recommend reviewing the privacy policies of any third-party website you visit.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, disclosure or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Children’s Privacy
Our website is not intended for children. We do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.
9. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent where applicable
- Ask questions about how your information is being used
To make a privacy-related request, please contact us using the details provided below.
10. Changes to This Privacy Policy
Rasa Masala may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.
Any updated Privacy Policy will be published on this page with a revised Last Updated date.
11. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy, please contact us:
RASA MASALA
Phone: +91-9980049943
WhatsApp: +91-8904049943
Email: rasacurrymasala@gmail.com
Address:
1-241(6), 1-241(5), Mubharak Complex,
Vaddarse, Achlady, Udupi, Karnataka,
Saligram – 576225, India.
Customer Support: 24/7
Rasa Masala
Authentic flavours, traditional taste, and quality ingredients for every kitchen.